Overview of Dynamics 365 for Project Service October ’18 release – Part 1

Overview of Dynamics 365 for Project Service October ’18 release – Part 1

The October ’18 release of Project Service focuses on customer-driven enhancements, with practical and tactical functional and usability improvements. Among the enhancements: Adjustments to approved time, expense, and journal lines. Support for time unit on role price line. Ability to make copies of price lists by adding a markup percentage. Configurable unit of time for project work estimation to match […]

Overview of Dynamics 365 for Field Service October ’18 release – Part 6

Overview of Dynamics 365 for Field Service October ’18 release – Part 6

Connected File Service CFS – Integration with IoT Central Feature Release type Target release month Enhanced IoT Central integration General Availability November 2018 For the first phase of integration, the focus of the integration solution will be through Microsoft Flow. This is a one-way communication from IoT Central to Connected Field Service. With IoT Central monitoring remote devices, any measurements […]

Overview of Dynamics 365 for Field Service October ’18 release – Part 4

Overview of Dynamics 365 for Field Service October ’18 release – Part 4

Feature Release type Target release month Resource pools General Availability November 2018 Resource pools Associate resources to resource pools to enable schedulers to book requirements to a generic pool without needing to decide which resource will actually perform the work. Why? Avoid being forced to book specific resources up front and instead book the “resource pool” while ensuring you are […]

Overview of Dynamics 365 for Field Service October ’18 release – Part 3

Overview of Dynamics 365 for Field Service October ’18 release – Part 3

Universal Resource Scheduling (URS)     Feature Release type Target release month Define groups of requirements with conditional logic General Availability November 2018 Create groups of requirements for scheduling Create requirement groups consisting of multiple requirements and schedule teams of resources. For any given requirement group, resource requirements can be defined using a grid-based control that allows for requirements to […]

Overview of Dynamics 365 for Field Service October ’18 release – Part 1

Overview of Dynamics 365 for Field Service October ’18 release – Part 1

Microsoft Dynamics 365 for Field Service helps organizations deliver differentiated field service experiences to their customers. The latest release further empowers field service organizations to provide more advanced capabilities that match real-world scenarios: Work orders with multiple resources (crews) can be defined and scheduled. Customer expectations can be defined and met though entitlement and service level agreement (SLA) functionality. The […]

Overview of Dynamics 365 Portal October ’18 release – Part 3

Overview of Dynamics 365 Portal October ’18 release – Part 3

Feature Release type Target release month Simplified customization Public Preview October 2018 With our focus on simplifying customization of Dynamics 365 Portal, we have targeted enhancements for portal customizer and administrator personas respectively. An intuitive experience abstracts data model complexities, lowers the learning curve for portal customization, and leads to increased user productivity. Providing a persona-focused tool will also lay […]